Why can't I see my organisation's bank accounts in Akahu?

If you are an ASB or BNZ customer, you may only see your personal accounts listed when connecting via Akahu. Unfortunately, your organisation's accounts may not appear.

This happens because ASB and BNZ use separate mobile apps for personal banking and for business or organisation banking. Akahu (and therefore Good Numbers) can only access the accounts that are visible in your personal banking profile.

What this means for you

• Good Numbers and Akahu cannot bypass this restriction.
• If you are using the Good Numbers app, Akahu is the best way to connect. You can also manually import transactions using our CSV upload feature.

See: Sign up for the Good Numbers app for more on how we connect to your bank account using Akahu.

Where to get more help

• For troubleshooting Akahu connections, see: Akahu troubleshooting guide